Shipping + FAQ

• Where is the store based?

  London, United Kingdom

• About Carte

  We are based in London

• How long will it take to receive my order?

  Expect your item within 10 working days. It will processed and shipped within 24 hours. If you have not seen your order do contact us.

• Do you accept orders placed outside of the US?

  YES! we also accept all currencies :)

• When will my order get to me?

  As your order is being shipped internationally it will be going through customs before it gets to you. As it is also Standard Delivery expect to get your order in a minimum of 10 working days! If you don't receive your order after this point please contact us + we'll let you know what's up!

• Where and how is everything made?

  Every single item we sell is produced in an ethical and eco-friendly factories across the world. We are choosy about picking items where Quality as well as design has been thoroughly checked. As well as looking pretty we also have to keep it Green!

• When will my order be processed?

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• How do I order from you?

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• What will my order look like?

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• What should I do if I have a problem with my order?

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• Do you sponsor bloggers and YouTubers?

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• 'I only received part of my order!'

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• Who will pay for customs/taxes?

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• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.